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Legal Terms

Terms & Conditions

Please read these terms carefully before using our service

Effective Date: 11 March 2025

These Terms and Conditions govern your use of the Visa Easy International software and services. By accessing or using our Service, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing or using the Visa Easy International software ("the Service"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use the Service.

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Service after changes are posted constitutes your acceptance of the modified terms.

2. Description of Service

Visa Easy International provides an IT software platform that facilitates visa application processes. The Service includes features such as application form completion, document management, and status tracking.

We do not guarantee visa approval. The Service is designed to assist with the application process, but the final decision rests with the relevant government authorities.

3. User Accounts

To use certain features of the Service, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must provide accurate and complete information when creating an account. You must not use another person's account without their permission.

We reserve the right to suspend or terminate your account if we suspect any unauthorized or fraudulent activity.

4. User Responsibilities

You agree to use the Service only for lawful purposes and in accordance with these Terms and Conditions.

You must not:

• Use the Service in any way that violates any applicable laws or regulations.

• Attempt to gain unauthorized access to any part of the Service.

• Interfere with or disrupt the Service or servers connected to the Service.

• Use the Service to transmit any viruses, malware, or other harmful code.

• Use the Service to submit false or misleading information.

5. Intellectual Property

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the exclusive property of Visa Easy International or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the Service for personal or business purposes in accordance with these Terms and Conditions.

6. Payment Terms

Certain features of the Service may require payment. All fees are quoted in Australian dollars and are exclusive of any applicable taxes.

Payments are processed through secure third-party payment processors. By making a payment, you agree to the terms and conditions of the payment processor.

All payments are non-refundable unless otherwise stated in our Refund Policy.

7. Limitation of Liability

To the maximum extent permitted by law, Visa Easy International shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service.

Our total liability to you for any claims arising from or related to the Service shall not exceed the amount you have paid to us in the last 12 months.

8. Indemnification

You agree to indemnify and hold harmless Visa Easy International, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms and Conditions, or your violation of any rights of a third party.

9. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms and Conditions.

Upon termination, your right to use the Service will cease immediately. All provisions of these Terms and Conditions which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Australia.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]

Address: Level 1, 105 Macquarie St, Hobart, Tasmania, Australia 7000

These Terms and Conditions are governed by the laws of Australia.